Welcome to CRS Online Ticketing System
This platform allows individuals to submit, monitor, and resolve complaints related to DSWD programs and services. Our goal is to ensure transparency, accountability, and fast response in addressing public concerns.
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Together We Serve the Nation
Empowering communities and ensuring that every complaint is heard and resolved — one step at a time.
How It Works
Submit
File a complaint using our simple online form.
Track
Monitor the status of your complaint in real-time.
Resolve
Get notified when your concern has been addressed.
Feedback
Rate our response and help us improve.
Citizen Feedback
What people are saying
"Goods"
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– Joriel Tejada
We're Located At
Office Hours
Monday - Friday: 8:00 AM – 5:00 PM
Saturday - Sunday: Closed